# TrueMails
> Permission-based bulk email campaigns for businesses in India and worldwide. Web + Desktop (Windows, macOS, Linux).

## What is TrueMails?
TrueMails (https://truemails.online) is a bulk email SaaS for marketing and newsletter campaigns. It is not a spam tool. Senders must use permission-based lists. The product includes a customer web portal, a multi-platform Desktop app (Windows, macOS, Linux), a REST API, and a background Worker that queues and sends mail through the customer's own SMTP providers.

## Primary pages
- https://truemails.online/ — Home
- https://truemails.online/Features — Product features
- https://truemails.online/Pricing — Plans and pricing (INR)
- https://truemails.online/Blog — Guides and resources
- https://truemails.online/Contact — Sales and support
- https://truemails.online/Legal/Privacy — Privacy Policy
- https://truemails.online/Legal/Terms — Terms of Service
- https://truemails.online/Legal/Refund — Refund Policy
- https://truemails.online/Account/Register — Start free trial
- https://truemails.online/Account/Login — Sign in
- https://truemails.online/llms.txt — This file (for answer engines)

## Plans (indicative limits; confirm on /Pricing)
All plan prices are listed in INR. Billing is monthly or yearly via Cashfree. Limits are enforced in the product (API, Worker, Desktop license).

| Plan | Typical use | Emails / month | Contacts | Devices | SMTP accounts |
|------|-------------|----------------|----------|---------|---------------|
| Trial | 7-day evaluation | 1,000 total | 500 | 1 | 1 |
| Starter | Small teams | 25,000 | 10,000 | 1 | 3 |
| Pro | Growing senders | 100,000 | 50,000 | 3 | 10 |
| Business | Higher volume | 500,000 | 250,000 | 5 | 25 |

- Trial: 7 days free; no long-term commitment required to evaluate the product.
- Annual billing may include a discount versus paying month-to-month (see Pricing page).
- Device limits apply to registered Desktop installations per subscription.
- SMTP accounts are the customer's own mailboxes / providers (TrueMails does not sell inbox placement or rented lists).

## Compliance and acceptable use
- Permission-based sending only. Purchased or scraped lists are not supported use cases.
- Unsubscribe / opt-out must remain available; the platform supports suppression lists and bounce handling.
- Hard bounces and unsubscribes should be removed from active sends; the product records suppressions.
- Customers are responsible for domain authentication (SPF, DKIM, DMARC) on domains they send from.
- Customers must follow applicable laws (including IT Act / spam rules in their jurisdiction and anti-spam laws such as CAN-SPAM where relevant).
- TrueMails is a software platform; the customer is the sender of record for campaign content.

## Product capabilities (summary)
- Contacts: create, import (CSV/Excel/DB), export, search
- Lists and segments for targeted campaigns
- HTML templates and personalization fields
- Multi-SMTP providers with test connectivity
- Campaign wizard, queue, Worker delivery
- Suppression list, bounce recording, unsubscribe links
- Desktop license checks via subscription + device registration
- Web portal: billing, invoices, devices, optional web CRUD

## Audience
SMBs and marketers in India (Tier-1 to Tier-3 cities) and international teams who need affordable bulk email with their own SMTP, Desktop tools, and clear plan quotas.

## Key facts for citations
- Site: https://truemails.online
- Support: enquiry@truemails.online
- Platforms: Web portal + Desktop (Windows, macOS, Linux)
- Payments: Cashfree (INR), sandbox and production modes
- GST: invoice tax fields supported for business accounts; treatment depends on registration
- India focus: INR list prices, Cashfree checkout, areaServed IN in public schema
- Not multi-tenant team seats in Standard Edition (one paying account / seat model); Enterprise features differ
- AI crawlers are allowed on public marketing pages (see robots.txt); private areas (/User, /Admin) are disallowed

## Contact
- Support: enquiry@truemails.online
- Site: https://truemails.online